I've eaten at S & S before but this experience was less than stellar. The waitress was very friendly. I ordered the Frisco sandwich. The sourdough bread was barely toasted and the hamburger on the bread was so tiny it didn't even come close to filling the sandwich. Very greasy. I do like the fries. It was so cold in the restaurant the food got cold as soon as it came to the table.
(2)
D. N.
I haven't been to a steak and shake in probably 6+ years. I went here the the other day to try the food again and I forgot how cheap the food is. A double bacon and cheese burger with fries was around $4. The burger tasted okay, but it was really greasy. Service was okay, but was somewhat unattentive. A couple sitting near me wanted the table cleared so they had room to talk and weren't dealing with clutter, but the server never came over to clear it. They eventually moved the plates to an empty table and then a server finally got the hint so she came over to check on them. So I would recommend this place as a place for cheap and late night food.
(2)
Richard T.
Had their signature burgers for lunch. Very good, The skinny (shoestring?) fries were great. Drinks were refilled promptly. Grandkids loved the coloring stuff as well as the food. Desserts were great. Service was prompt. The store was clean and well lit. Pricing was fair.
(4)
J.R. A.
Very slow to be seated but service was good and we were served quickly. Very disappointed in my bacon& cheeese double steakburger. The patties are the same size as McDonald's regular burger patties and were over cooked. The serving size on the fries was very small, too. Everything tasted good but portion size makes me want a lot more. I would normally get an orange freeze to go but I don't want my dreams squashed on that.
(3)
Meg N.
Went here last night at around 11 after seeing some friends. I got a milkshake and a burger. The milkshake was brought with the burger instead of before even though there ere three groups in the entire restaurant and the other two already had food. The burger itself was thin and greasy and the bacon tasted microwaved. The fries we're okay for shoestring cut. They we're actually perfect for fries. The servers were very un attentive for there only being 3 active tables. We sat on the other side of the wall from the shake making area and two female waitresses were wedding planning - now I recently planned a wedding so understand how exciting and time consuming it is but not the time or place Overall, decent late night food on 173 but I will avoid going back
(2)
Marc H.
I have had bad service before, I've been around drunk people at a restaurant before. But what I experienced at Steak and Shake in Machesney Park, IL was by far the worst dining experience of my life. After having a couple of drinks with my friends, we decided to head over to Steak and Shake at around 2am. I know it's not going to be a fancy place, but I expected good food and at least mediocre service. Instead, what I got was chaos. We came in an were sat right away. The waitress seemed very nice and put up with our style of humor. We sat down and started to look over the menu (which she originally forgot to give us). Before we knew it though, a slew of people came in and overwhelmed the place. They were a collection of drunk people who said that they currently or at one time worked over at LoneStar in Rockford. We ordered our food and drinks and when I looked up next, the waitress (the only one mind you) was crying. The other people calmed her down and then began going behind the drink portion for water for everyone. Soon the drunk members of this group were taking orders, delivering food by shouting out orders in the middle of the place. Two people began going behind to the cooks area stumbling and laughing. They kept yelling at people coming in to go away and yelling at us to be nicer to the waitress. We were very nice to her, we barely even saw her. I can't begin to tell you how disgusted we were by this display. The health code and labor violations were numerous. In the end, our food was terrible too. I will NEVER go back to this place again.
(1)
Jon F.
Using the drive thru I ordered a Frisco melt , fries and lemonade. When I got the food it was cold. The bread was not toasted and had a slab of butter on it. The fries were cold and soggy. Complaint filed though steak and shake. Waiting on resolution.
(1)
Cory N.
Good experience today. Server was quick and attentive. Food was good. Our kiddos didn't receive nasty looks for making a mess. Reasonable price as well. Not gourmet, but pleasant and worth the price.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Drive-Thru : Yes
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Bonita R.
I've eaten at S & S before but this experience was less than stellar. The waitress was very friendly. I ordered the Frisco sandwich. The sourdough bread was barely toasted and the hamburger on the bread was so tiny it didn't even come close to filling the sandwich. Very greasy. I do like the fries. It was so cold in the restaurant the food got cold as soon as it came to the table.
(2)D. N.
I haven't been to a steak and shake in probably 6+ years. I went here the the other day to try the food again and I forgot how cheap the food is. A double bacon and cheese burger with fries was around $4. The burger tasted okay, but it was really greasy. Service was okay, but was somewhat unattentive. A couple sitting near me wanted the table cleared so they had room to talk and weren't dealing with clutter, but the server never came over to clear it. They eventually moved the plates to an empty table and then a server finally got the hint so she came over to check on them. So I would recommend this place as a place for cheap and late night food.
(2)Richard T.
Had their signature burgers for lunch. Very good, The skinny (shoestring?) fries were great. Drinks were refilled promptly. Grandkids loved the coloring stuff as well as the food. Desserts were great. Service was prompt. The store was clean and well lit. Pricing was fair.
(4)J.R. A.
Very slow to be seated but service was good and we were served quickly. Very disappointed in my bacon& cheeese double steakburger. The patties are the same size as McDonald's regular burger patties and were over cooked. The serving size on the fries was very small, too. Everything tasted good but portion size makes me want a lot more. I would normally get an orange freeze to go but I don't want my dreams squashed on that.
(3)Meg N.
Went here last night at around 11 after seeing some friends. I got a milkshake and a burger. The milkshake was brought with the burger instead of before even though there ere three groups in the entire restaurant and the other two already had food. The burger itself was thin and greasy and the bacon tasted microwaved. The fries we're okay for shoestring cut. They we're actually perfect for fries. The servers were very un attentive for there only being 3 active tables. We sat on the other side of the wall from the shake making area and two female waitresses were wedding planning - now I recently planned a wedding so understand how exciting and time consuming it is but not the time or place Overall, decent late night food on 173 but I will avoid going back
(2)Marc H.
I have had bad service before, I've been around drunk people at a restaurant before. But what I experienced at Steak and Shake in Machesney Park, IL was by far the worst dining experience of my life. After having a couple of drinks with my friends, we decided to head over to Steak and Shake at around 2am. I know it's not going to be a fancy place, but I expected good food and at least mediocre service. Instead, what I got was chaos. We came in an were sat right away. The waitress seemed very nice and put up with our style of humor. We sat down and started to look over the menu (which she originally forgot to give us). Before we knew it though, a slew of people came in and overwhelmed the place. They were a collection of drunk people who said that they currently or at one time worked over at LoneStar in Rockford. We ordered our food and drinks and when I looked up next, the waitress (the only one mind you) was crying. The other people calmed her down and then began going behind the drink portion for water for everyone. Soon the drunk members of this group were taking orders, delivering food by shouting out orders in the middle of the place. Two people began going behind to the cooks area stumbling and laughing. They kept yelling at people coming in to go away and yelling at us to be nicer to the waitress. We were very nice to her, we barely even saw her. I can't begin to tell you how disgusted we were by this display. The health code and labor violations were numerous. In the end, our food was terrible too. I will NEVER go back to this place again.
(1)Jon F.
Using the drive thru I ordered a Frisco melt , fries and lemonade. When I got the food it was cold. The bread was not toasted and had a slab of butter on it. The fries were cold and soggy. Complaint filed though steak and shake. Waiting on resolution.
(1)Cory N.
Good experience today. Server was quick and attentive. Food was good. Our kiddos didn't receive nasty looks for making a mess. Reasonable price as well. Not gourmet, but pleasant and worth the price.
(3)